- Address
- 7-8 Toyako Onsen Toyako-cho Abuta-gun
- Phone number
- Overseas: +81-142-75-2211
Domestic: 0570-026571
- MAP Code
- 321 519 556
- Parking lot(Free of charge)
- 100 cars
- Total number of the guest rooms
- 205 rooms
- Maximum accommodation
- 900 people
Shuttle bus runs from JR Sapporo Station and New Chitose Airport.
Reservations will no longer be accepted once seating becomes full, so please reserve as early as possible.
For your comfort and convenience, please take advantage of the pick-up/drop-off bus service.
- Reservation Method
- For customers who wish to take the shuttle bus, please order online.
Booking Application for Shuttle bus service
* Due to the limited number of seats on the bus, we do not allow use for groups of 8 or more people.
- Gathering on Day of Bus Departure
-
・Reception will begin 15 minutes prior to bus departure. Please be sure to check-in at least 15 minutes before departure time. (by 13:15)
・To ensure our smooth and proper bus ride together, it is necessary to strictly keep to the time schedule.
※Guests staying until 30 June, 2024 (Sun.)
Fee: Free of charge
※Guests staying on or after 1 July, 2024(Mon.)
The new fee will be applied to new shuttle bus reservations make on 1 June, 2024(Sat.)
Fee: 1,000 yen per person, one way (tax included)
Children who need a seat will be charged the same as the adult fee.
※Please make payment at the front desk on the day of your stay.
(No charge for those who have already made a reservation by phone or through the hotel’s official website.)
- Reception point
- The group bus stop at the North Exit of JR Sapporo Station.
Reception will begin 15 minutes prior to bus departure.
Please tell your name to our staff wearing a yellow jacket.
- Pick-up Bus (Leaving from Sapporo Station North Exit)
-
Reception Sapporo Station North Exit Leaving Sapporo Station North Exit Arriving at Toya Kohantei 13:15 13:30 16:10
- Sending-off Bus (Leaving from Toya Kohantei)
-
Gathering at Toya Kohantei Leaving from Toya Kohantei Arriving at Sapporo Station North Exit 9:30 9:45 12:15
■Please arrive at the group bus stop at the north exit of JR Sapporo Station 15 minutes before the bus departure.
■ Staff wearing a yellow jacket will be waiting for you.
■Before boarding the bus, please tell the staff your name.
■Seating is unreserved. Depending on how crowded the bus is, you may be asked to use a jump seat. Please be aware of this beforehand.
■Diagonal crossings from bus stops are very dangerous. Please make sure to use the pedestrian crossing.
※Guests staying until 30 June, 2024 (Sun.)
Fee: 1,000 yen per person, one way (tax included)
※Guests staying on or after 1 July, 2024 (Mon.)
The new fee will be applied to new shuttle bus reservations make on 1 June, 2024(Sat.)
Fee: 1,500 yen per person, one way (tax included)
Children who need a seat will be charged the same as the adult fee.
※Please make payment at the front desk on the day of your stay.
(For guests who have already made a reservation by phone or through the hotel’s official website, the fee will be 1,000 yen (tax included) per person, one way.)
- Reception point
-
On the 1st floor of New Chitose Airport in the arrival lobby, between Japan Airlines (JAL) Arrival gate 4 and 5, there is a big green sign reading “Hokkaido Tour Desk” at the domestic flights tour desk area.
This is the designated meeting place.
The counter staff will receive you.
*Please pay on the day at the front counter of the Hotel.
- Pick-up Bus(Leaving from New Chitose Airport)
-
Reception New Chitose Airport Leaving New Chitose Airport Arriving at Toya Kohantei 13:45 14:00 16:30
- Sending-off Bus (Leaving from Toya Kohantei)
-
Gathering at Toya Kohantei Leaving from Toya Kohantei Arriving at New Chitose Airport 10:17 10:20 12:45
- Cancellation Policy for Shuttle Bus
We have a cancellation policy for shuttle bus from 6 days prior to your stay.
No Show | Accommodation Day | 1 Day Prior to Accommodation Day | 2-3 Days Prior to Accommodation Day | 4-6 Days Prior to Accommodation Day | |
Per Person | 100% | 100% | 80% | 50% | 20% |
※ % is the ratio of the penalty to the shuttle bus fee.
- Important Note
-
- ・The shuttle bus service will not be in operation during times when there are no reservations 7 days before the stay.
- ・Please be aware in advance that if the airplane / public transportation you are using is late, there are times when the shuttle bus may leave without you.
- ・Please be aware that depending on traffic conditions, the bus may run on a slight time lag.
- ・This is a completely non-smoking bus.
- ・Please note that neither we, nor the bus company, shall be responsible for the loss of your luggage and/or personal belongings.
- ・Please note that it is not possible to board or drop-offs other than the set schedule.
- ・Please be aware that there may be times when the transport will be done via Kita-Yuzawa.
- ・Noguchi Kanko Group Hotels Shuttle Bus Information
*Parking lot is available and free of charge.
- Access from JR Toya Station
- Take a local bus for Higashi-Machi-Sun Palace via Toyako-Onsen. Get off at Moto-machi.
One-way is approximately 25 minutes.